Shopping Basics
Shipping
You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Returns
You have 14 callendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the receipt or proof of purchase.
Payments
We accept credit card payments through one of the most trusted payment gateways and your information are confidential and are never stored. We also integrate secure Paypal payments so you can always use your balance when making a purchase. We make sure our website is secure at all times and we are committed to giving you safe and satisfying shopping experience.
Yes, we accept international credit cards
Yes, your payments are 100% secure.
We accept credit card payments through one of the most trusted payment gateways and your information are confidential and are never stored. We also integrate secure Paypal payments so you can always use your balance when making a purchase. We make sure our website is secure at all times and we are committed to giving you safe and satisfying shopping experience.
Shipping & Returns
You can cancel or change Your order within 24 h by sending us an email info@steeztrend.com or filling out the form on Contact us
We ship the orders from Italy to Europe.
Processing an order can take 3-5 working days.
Shipping to Europe takes 2- 7 days.
For items delivered internationally, you as a buyer may be subject to additional charges for VAT and/or customs duties in your country. For more information about these costs, please contact the customs office in your country.
Returns
You have 14 callendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the receipt or proof of purchase.
If you have any questions on how to returnd your item to us, contact us
Refunds
Once we receive your item, we will inspect and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will intiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If You need an assistance Contact Us on working days:
Monday- Friday from 9.00 to 17.00